How does flight reservation software work?
Flight reservation software is a computer program that is used by airlines, travel agencies, and other companies in the travel industry to manage and sell flight tickets. It allows customers to search for and book flights online, and it also helps airlines and travel companies manage their inventory of available seats, fares, and schedules.
There are several different components that make up a flight reservation system, including:
- A database of flights: This includes information about all the flights that are available for booking, such as the departure and arrival times, the route, and the fare.
- A booking engine: This is the part of the system that allows customers to search for and book flights. It typically includes a search form where the customer can input their travel details (such as the destination, dates, and number of passengers) and a calendar showing the available flights and fares.
- A payment gateway: This is the part of the system that processes payment transactions. When a customer books a flight, they will enter their payment information (such as their credit card details) and the payment gateway will verify the payment and process it.
- A customer relationship management (CRM) system: This is the part of the system that helps airlines and travel companies manage their relationships with customers. It includes information about each customer, such as their contact details, booking history, and preferences.
Overall, flight reservation software is a powerful tool that allows airlines and travel companies to manage and sell their flights more efficiently, while also providing customers with an easy and convenient way to book travel.
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