The Most Important Characteristics of Your B2C Travel Portal


Why is the B2C portal important?

B2C Travel Portal is an essential technology that enables online search and booking of hotels, flights, local activities, transfer, tour packages, etc. This lets consumers plan, search and book for their travel online. They play a huge role in filling the gap between customers’ travel needs and available resources.
Travel portals have also played a substantial role in boosting the revenue of the travel industry. It has enabled and empowered customers with convenience and ease of booking without any hassle. Therefore B2C travel portal is important for the travel industry.

What are the Key Features of the B2C Travel Portal?
  • Login, registration, and membership option for customers.
  • It must have booking engines for accommodation, activities, flights, transfer, etc. This allows the customers to filter, search, compare prices and make bookings.
  • It should have Multi-currency and Multilingual support which will give your portal a global appeal and enable customers across the world to use your portal.
  • Access to the front end and back end which allows you to manage the rates and your B2B partners.
  • B2C portal must have a simplified payment gateway. It must also have a secure environment for payment transactions.
  • B2C portal must have a mobile responsive website as many people tend to use their phones for booking. This is completely different from a mobile app.
  • The interface should be user-friendly, easy to navigate, culturally free, and visually appealing.
  • It should have ready to deploy white label solution.
  • There should be features for discount modules, coupons modules, or any other loyalty programs that attract customers back and guarantee repeat business.
  • It must have a powerful extranet for supplier integration.
  • It should be bug-free, fast, and efficient.
  • It must have responsive support in the form of live chat and must have options for customer feedback.
Which is the best B2C Travel Portal Development Company?
Your travel business will need a robust and feature-rich portal to attract customers and boost your sales. OTRAMS can offer you a B2C travel portal solution that’s safe, fast, responsive, and with options for scalability.

Build a power B2C portal with OTRAMS, the world’s leading travel ERP platform at cost-effective rates.

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