8 Steps to Have a Successful Travel Software Implementation




1)      Talk About your Supplier
You need to make sure that you have a consistent way to categorized product throughout your data base. Here are the some of the examples:
§  Accommodation
§  Transfers
§  Activities
§  Tours
§  Attractions

2)      Categorising your Supplier
It would be useful to you to categorized accommodation by star-ratings such as hotel, motel, apartment, B&B, farmstay or hotel chain.

3)      Various Processes or Stages use In your Business
One of the great thing about travel management software is that it can make customer easy to use and see and to report too. There are 5 process of working with the customers and those are:
i)        Provide a quotation
ii)      Receive a booking request
iii)    Confirm the booking to the agent
iv)    Present a final and confirmed itinerary
v)      Prepared vouchers

4)      Segment your Contact list
Think about how you might want to segment your information so you can pull lists for marketing purposes. For example:
§  Agents - extract a list of a particular group of supplier so you can email them newsletters and many more. You can also segment your clients lists so you can create targeted marketing campaigns for them.
§  Suppliers - you might want to have some supplier on a mailing list so they receive newsletter, reports are rate request from you.

5)      Organize your Business
Organize your business by types of tour like Inbound, Outbound, Domestics, FITs, Groups, Packages and many more. Also you can organize your business by market such as Europe, America, Japan and many more.

6)      Source of Business
It is important that your clients know where your business come from because it can ease their doubt and it can help to the market strategies to be effective.

7)      Languages to Use
Most of the client are multilingual. You can use different languages for your own private note but you need to use only one language for marketing booking with suppliers and producing documents for clients.

8)      Standard Format
Think of standard format to use to set information for phone number or name itineraries. In phone numbers, it can use + sign while in the name you can use last name then first name or initials then last or whole name.


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